policy

Privacy policy

Effective Date: August 28, 2024

This Privacy Policy ("Policy", "Statement") explains how Glowy ("Company", "we", "our", "us") collects, stores, and uses information provided by users through the use of a mobile application. Your use of the application signifies that you have read and agree to this Privacy Policy.

Collection of information

Information You Provide to Us

You may provide certain information to us when using the Services. When you create an account in the App, you may share with us your name and other contact information.

Information That We Collect Automatically

When you use the Services, we automatically collect the following information:

• Device Information:
  We may collect information about your mobile device, including the hardware model, operating system version, software version, unique device identifiers, and mobile network information.

• Usage and Preferences:
  We use beacons and cookies to analyze how you use the Services and determine your preferences. Beacons are small images used to analyze when a web page is opened, count visits, and understand how users interact with the service. Cookies are small text files downloaded to your device when you use a website. They are used for analyzing and remembering your preferences. You can customize your browser settings to manage the way cookies are stored on your device.

• Log Information:
  When you use the Services, we collect server logs, including your device IP address, the type of browser you use, access date and time, app features used or pages viewed, and third-party services that you were visiting before navigating to the Services.

Information We Collect From Other Sources

If you choose to connect your Glowy account to third-party services, we may receive information from these sources and combine it with the information that you share with us and that we collect automatically. If you log in to the app using a social media website (e.g., Facebook), we will be able to access certain information from this website, including your name, email address, public photo, and other account information, according to the authorization procedure enabled by this social media website.

Platform Permissions

Mobile platforms (iOS and Android) limit the amount of data that the applications can use without users' consent. To use the Services in full, you will be required to grant certain permissions to the app, including access to your location and consent to receive notifications from the app. On iOS devices, you will be asked to grant these permissions when you first launch the app. On Android, you will be provided with the information about data that the app can access before downloading the app. If you download the application and use it, it signifies your consent.

Use of information

We may use the information we collect about you to:

• Provide, maintain and improve the Services;

• Test the Services, fix and prevent software bugs;

• Provide communication with users, including promotional messages and user support;

• Monitor and analyze the usage of the Services;

• Personalize usage of the Services and provide relevant information to users;

• Send alerts about updates, technical information, news, and promotional messages;

The information we collect about users is governed by US law. By using our Services, you grant your consent to transferring information to the United States and other countries. If your information is transferred to other countries, we will take necessary measures to protect your information in accordance with this Policy.

Sharing of information

We may share information about you with third parties, as described in this Privacy Policy:

• Service Providers:
  We may use third-party service providers to carry out certain work on our behalf and share information about users with third-party providers. Such third parties are required to protect any information about users in compliance with this Policy and not use this information for any other purposes than to carry out necessary work for the Company.

• Legal Requirements:
  We may disclose information in response to a request and when we believe this is necessary in accordance with applicable law, legal processes, or regulations or in other cases when it is necessary to protect the Company, our Services, users, or third parties.

• Business Arrangements:
  In case of a merger, reorganization, sale of company assets, consolidation, restructuring, or other similar transaction, the information the Company possesses shall be transferred to the acquiring entity.

• Advertising:
  We may provide aggregated, non-personally identifiable information about our user base to third-party advertisers.

• Affiliates:
  We may disclose information to affiliates as described in this Privacy Policy.

Analytics and Advertising

We may allow others to provide analytics services for us, serve advertisements on our behalf, track and report on the performance of these advertisements. Such entities may use cookies, beacons, SDKs, and other technologies to identify your device information, including your IP address, pages viewed, time spent on pages, links clicked, and conversion information. We and other entities may then use this information for various purposes, including to better understand your activity, track and analyze data, and personalize your user experience.

Your choices

Account

You may edit your account information at any time by logging into your account in the Glowy app. If you wish to cancel or delete your account, please contact us via email support@dze.ltd. Please note that we may retain certain information as required by law.

Cookies and Advertising

The Services use cookies to analyze users' behavior and provide users with more relevant information. Session cookies are deleted as soon as you close the browser. Persistent cookies remain even after you close the browser and are used during your subsequent visits. You can check your browser settings and choose to reject or delete browser cookies. Please note that this may affect your usage of Services.

Promotional Communications

We may use collected information about you to send you promotional materials and offers. You can opt out of receiving such promotional communications from us by following instructions provided in every email. If you choose to opt out of promotional messages, we will still send you non-promotional communications, including information about the Services, your account, technical or business updates. We will not provide your personal information for marketing purposes to any third party without your consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will revise the effective date at the top of the Policy. We recommend that you review this Statement every time you use the Services.

Contact Information

If you have any questions regarding this Privacy Policy, please contact us via email support@dze.ltd.